Answers to Apparatus’ FAQs
Q.) I'm getting by with my bookkeeping and payroll now. Why should I consider switching to Apparatus?
Three reasons: focus, time, and results. First, every hour you spend on bookkeeping, payroll, and reporting is an hour that could be spent with existing customers or new customers. Second, the time you put into doing your bookkeeping isn’t where you’re most productive in your business. Finally, outsourcing is the secret of successful business owners. A specialized service like Apparatus will give you the organized books, payroll and reporting you’ve always wanted for your company.
Q.) What makes Apparatus qualified to handle my bookkeeping and payroll?
Apparatus prides itself on being a reliable member of the contracting community. Our well-trained staff handles your bookkeeping and payroll with discretion, skill, and the utmost attention to detail. We’ll keep an open line of communication with you, and we work to ensure that we make your transition to Apparatus smooth and professional.
Q.) I'm ready to become an Apparatus client. What's next?
Give us a call at (503)833-2888 or email us at firstname.lastname@example.org. Our team is available to answer any questions you might have as well as initiate your set-up as an Apparatus client!
Q.) Do you work only with contractors? What about other kinds of businesses?
Apparatus specializes in the unique bookkeeping, payroll, and reporting needs of contracting businesses only. We have chosen not to offer our services to a broader range of small companies. By being narrowly focused, we can do a great job of addressing the specific needs of our contractor clients.
Q.) The location of your office is Oregon. Can I be a client if I am not in Oregon?
Our offices are in Oregon, but we can work with any contracting business located anywhere in the US or Canada.
Q.) If I decide to move forward with Apparatus, how long does it take before my services start?
You can start a subscription with Apparatus at any time. We generally choose the first of the upcoming month as the “switchover” date where we go live with your bookkeeping, payroll, and reporting. During the time between your subscription start date and your “switchover” date, we open a set of books for your business and tailor it to your needs.
Q.) I'm worried about losing control. How do I transition my company's bookkeeping to Apparatus?
We make that easy! If you’re like most contractors, you’ve come up with a system that helps you manage your books. It works, but it’s not perfect and it requires a lot of your time. Still, it’s hard to let go of control. Apparatus has an onboarding process that we can typically complete in approximately ten working days. Our Transition team will work with you to collect the information we need with plenty of time and opportunity for you to ask questions, make specific report requests, and further customize your service. By the time your services begin, you’ll feel comfortable and confident that Apparatus is the right solution for you.
Q.) Can I become an Apparatus client if I don't yet have an LLC?
Yes! No matter what form your contracting business is now, you can become a client of Apparatus. Whether you are a sole proprietorship, partnership, corporation, or some other form, you are under no obligation to change your entity structure to become an Apparatus client.
Q.) I've build my business on my own and have a specific way I like to run things. I need back office help, but don't want consulting. Can Apparatus respect that?
Absolutely! While we have a wealth of advice, tips, and techniques for operating your contracting business, you are not obligated to take our advice and we don’t sell consulting services. We stick to what we do best… bookkeeping, payroll, and reporting.
Q.) My company is small – I don’t have employees and I am not sure if I ever will. Can I become a client?
Yes! You don’t need to have employees to be a client of Apparatus. Many of our clients are small contractors who have no employees and they have no desire to add employees.
Q.) What kind of contractor sees the best result with Apparatus?
We find that our best contractor clients possess four key attributes. First, they own their own business, no matter what size. Second, they are working to build a profitable company. Third, they have goals for their company’s growth and income. Fourth, they are comfortable with basic technology like smart phones and email. We’re happy to offer a free consultation to any company considering our services.
Q.) Will I still need my CPA if I hire Apparatus to do my bookkeeping and payroll?
Apparatus provides bookkeeping and payroll services, but you will still need a CPA to assist you with filing your tax return if this has been your past preference. Apparatus does work for you throughout the year that will eliminate or simplify much of the work your CPA typically does at year’s end, but we don’t replace the work of your CPA when it comes to tax return preparation.
Q.) How much do your services cost?
Our Start! Program for contracting businesses from 1 to 3 persons is $299.00 per month. Our Grow! Program for contracting businesses from 4 to 6 persons is $499.00 per month, and our Scale! Program for contracting businesses of 7+ persons is $699.00 per month.
Q.) How often will I pay for your services?
Your service (and our work on your behalf) begins on the day you sign your services agreement. You’ll be invoiced for the prorated remainder of the current month after you sign the service agreement. You’ll be billed one month’s service fee on the first day of each new month after that.
Q.) Do I have to commit to a long contract?
No! All Apparatus service programs are month-to-month, and you can cancel at any time. We believe in re-earning your trust and appreciation every month, and we work hard to make sure that we do so for all our contractor clients.